Privacy Policy

At Next Steps Dyslexia, we are committed to protecting your personal information and keeping it secure. This privacy policy explains the type of data we collect when you contact us, how we store and handle it, and how we keep it safe.

If you have any queries about this privacy policy or how we use your information, please contact us at:
edwards_lizzie@icloud.com

Protecting Your Data

When we collect or process your personal data, we do so in accordance with the UK General Data Protection Regulation (UK GDPR). We act as the data controller and are responsible for how your information is used.

What Information Do We Collect?

We may collect and hold personal information in order to provide services such as advice, support, or assessments, or to keep you informed about services that may be of interest to you. This information may include:

  • Your name and address

  • Your email address or telephone number

  • Information about you or your children provided by schools, colleges, universities, employers, or other professionals

  • Financial information if you are purchasing goods or services

How Do We Use Your Personal Information?

We use your information to:

  • Deliver the services and products you have requested

  • Provide advice, support, and services related to dyslexia and other neurodiverse conditions in education or the workplace

  • Send you updates and information we believe may interest you (you can opt out at any time)

 

Who Might We Share Your Information With?

We will not share your personal information without your consent, unless:

  • It was explained at the time of collection

  • You have given permission

  • We are legally required to do so

With your consent, we may share information with:

  • Specialist teachers, assessors, or other professionals

  • Education providers

  • Employers

How Do We Store Your Information?

Your personal data is processed in accordance with the UK GDPR. We are responsible for the safe and secure storage of this information as either a controller or processor.

How Long Will We Hold Your Personal Information?

  • We will keep your data for as long as necessary to provide the services you have requested.

  • Diagnostic assessment reports are retained:

    • Until the individual turns 25, if under 18 at the time of assessment

    • For 7 years, if assessed as an adult

Contact Details

If you have any questions regarding this privacy policy or the information we hold about you, please get in touch:

Email: edwards_lizzie@icloud.com
Address: Next Steps Dyslexia, Aldbury House, Dower Mews, Berkhamsted, Herts HP4 2BL

Privacy Notice Last Updated: 16 April 2025